Challenge
The high level of product configurability placed particular demands on the integration between the webshop and SAP.
- Complex product configurations: All configuration details had to be transferred and interpreted correctly across the systems involved.
- Different data formats: The respective data structures had to be reliably processed and converted between systems.
- Reliable delivery dates: Delivery date calculations needed to take potential production plants and their available capacities into account.
- End-to-end automation: The sales process had to run seamlessly from the webshop to the ERP system without additional manual steps.
Solution
A central integration logic connects the webshop and ERP system, enabling transparent, manageable, and reliable data exchange.
- Centralized data logic: Complex configuration data is processed and exchanged across systems.
- Real-time interfaces: Relevant information between the webshop and ERP system is continuously kept up to date.
- Interactive configuration: Customers can configure products directly in the webshop and immediately receive valid pricing information.
- Reliable delivery information: Possible delivery dates can be determined directly during the sales process.
